Hotel Solutions Group By Hotels for Hotels

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Terms of Use

Effective date: October 1, 2026 · Hotel Solutions Group · Texas, United States

These Terms of Use (“Terms”) govern your use of the Hotel Solutions Group website (hotelsolutionsgroup.net) and describe the basics of consent for guest SMS messaging provided through JibJab for member hotels. By using the site, you agree to these Terms. If you do not agree, do not use the site.

About Hotel Solutions Group

Hotel Solutions Group (“HSG,” “we,” “us”) is a membership organization that provides professional services and technology (including JibJab) for independent hotels. We are based in Texas, United States.

Website use

  • The site is provided for informational purposes about HSG membership, services, and products.
  • You may not misuse the site (including attempting unauthorized access, scraping in a way that harms the service, or transmitting malware).
  • Content on the site may change without notice. Membership pricing and offerings may be updated.
  • Login portals linked from the site may be operated separately and may have additional terms.

Intellectual property

Hotel Solutions Group names, logos, and site content are owned by HSG or its licensors. JibJab branding is a Hotel Solutions Group product identity. You may not use our marks without prior written permission, except for fair use or as otherwise allowed by law.

Guest SMS messaging (JibJab) — consent basics

Member hotels may use JibJab to send text messages to guests about their stay (for example room-ready notifications, front-desk coordination, and feedback requests).

  • Consent — Guests opt in by providing a mobile number and agreeing to receive texts at reservation and/or check-in (in person, online, or via other enrollment methods the hotel uses).
  • Purpose — Messages are guest communications related to the hotel stay at that member property, not third-party advertising.
  • Frequency — Message frequency varies by stay; typically a small number of messages per visit.
  • Rates — Message and data rates may apply based on the guest’s mobile plan.
  • STOP — Guests may reply STOP to cancel SMS at any time.
  • HELP — Guests may reply HELP for assistance, or email info@hotelsolutionsgroup.net.

Carriers are not liable for delayed or undelivered messages. Consent is not a condition of purchasing goods or services from the hotel, except where messaging is inherent to a requested service the guest has chosen.

No professional advice

Website content is general information and does not constitute legal, tax, accounting, or other professional advice. Membership and service engagements are governed by separate agreements between HSG and the member hotel.

Disclaimers

THE SITE AND RELATED INFORMATION ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HOTEL SOLUTIONS GROUP AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM USE OF THE SITE OR SMS SERVICES.

Governing law

These Terms are governed by the laws of the State of Texas and applicable United States federal law, without regard to conflict-of-law principles.

Changes

We may update these Terms from time to time. The effective date above will change when we do. Continued use of the site after an update means you accept the revised Terms.

Contact

Hotel Solutions Group
Texas, United States
Email: info@hotelsolutionsgroup.net

See also our Privacy Policy.